Office Specialist 2

Office Specialist 2
Office Specialist 2
$14.46 - $20.16 Hourly
Newport, OR
Job Type
Human Services-Children, Adults & Families
Job Number
10/21/2019 11:59 PM Pacific
+ Description
+ Benefits
+ Questions
DHS18-1704 - Part-Time
The Department of Human Services brings together the State's principal human services agencies to serve the vision of safety, health and independence for all Oregonians. DHS has more than 8,000 employees in over 150 local and branch offices, providing direct services to more than 1 million Oregonians each year.
The DHS mission is "To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."
This employment opportunity is with the Oregon Department of Human Services / Children, Adult and Families, Child Welfare programs. There is ONE permanent, PART-TIME (20 hours per week) position located in Newport. This position is represented by a union.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
Duties & Responsibilities
What you will be doing
This position is assigned to the support unit of the Child Welfare agency. The support unit provides critical support to the casework and management units across all disciplines as requested or required. The Office Specialist 2 positions ensures the timely production of all payments, policy/procedural requirements, forms and letters are in accordance with DHS/CAF policy and procedures. The support unit processes all paperwork and payments which guarantees documentation of responsible services to clients and consumers within the District. This position performs a wide variety of secretarial, general office and record processing activities to ensure timely and accurate support service to the District, staff and clients. The support unit work also guarantees compliance with State and Federal laws to ensure maximum funding for all District programs. This support position actively seeks to achieve the DHS goals of integrity, stewardship, responsibility, respect and professionalism. This position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each. This includes: culture, language, national, origin, class, race, age, ethnic background, disability, state of development, religion, gender, sexual orientation and other differences/diversity factors.
This position requires analyzing situations and decision-making abilities, selecting the most appropriate course of action within established procedures, guidelines, and policies. The goal of this position is to make independent decisions accurately in processing procedures related to client services. Confidentiality must be maintained and clients referred to appropriate resources.
Working Conditions
Working for DHS Child Welfare can be stressful with many unexpected deadlines, rush court order, working with multiple manuals, policy, computer screens, file forms, other agencies and community partners. Regular attendance and teamwork are a necessary part of this position. This position also receives and exposed to angry, hostile parents and family members around the children we serve.
Qualifications, Required & Requested Skills
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR
An Associate's degree in Office Occupations or Office Technology; OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology; and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
+ Active Listening- asks clarifying questions, paraphrases understanding
+ Keeps conversations professional, redirects if needed
+ Friendly/Positive Demeanor
+ Explains complex information in a way that is clear and understandable
+ Identifies important/key information
+ Develops effective processes and follows them to eliminate missed steps
+ Experience working in multiple applications simultaneously
+ Experience entering data into a database
Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the requested skills for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.
Only the candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview.
Additional Information
The state of Oregon is now requiring all applications have a valid email address.
Applicant E-Recruit Help and Support
This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.
E-Recruit technical support: support@governmentjobs.com
Information on Veterans' Preference points
Questions and inquiries regarding this recruitment may be directed to:
Workforce Recruitment Consultant, Jean Fauth@state.or.us
DHS will communicate with all applicants via e-mail.
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900 and ask the Telecommunications Assistant to connect you to 503-945-5698 (8:00 a.m. and 5:00 p.m. (PST) Monday-Friday.
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.
Core benefits
Medical, vision and dental insurance
+ Comprehensive medical, dental and vision plans for the employee and qualified family members
+ $5,000 in employee basic life insurance
Retirement benefits
+ Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
+ Employer paid defined benefit and defined contribution programs
Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.
Paid leaves and other benefits
+ Sick leave earned at the rate of 8 hours per a month with no maximum accumulation
+ Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments
+ 24 hours personal leave earned each fiscal year
+ Ten paid holidays a year
The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.
Optional benefits
+ Term life (employee, spouse or domestic partner, and dependents
+ Long-term and short-term disability
+ Accidental Death and Dismemberment
+ Long-term care (self and eligible family members)
+ Flexible spending accounts
+ Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.

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